Let's talk!
Feel free to write to us or give us a call for support or further information regarding our service. We will reply to you as soon as possible. But yes, it can take up to 24 hours.
Headquarter
15F-3, No. 360, Sec. 2, Taiwan Blvd., North Dist.
Taichung City, Taiwan
Frequently Asked Questions
Our support team typically responds within 24 hours on business days. Enterprise customers with dedicated support plans receive priority responses within 4 hours.
Yes. Contact us through the form above with subject 'Product Inquiry' and mention your preferred time. We offer live demonstrations of all ID Analyzer products including the API, DocuPass, and ID Fort.
Yes. For businesses requiring high-volume verification, dedicated API servers, custom SLAs, or white-label solutions, contact our sales team using subject 'Enterprise Quote' for a tailored proposal.
Our support team provides assistance in English and Chinese (Mandarin). Technical documentation is available in English, Traditional Chinese, and Simplified Chinese.
ID Analyzer is headquartered in Taichung, Taiwan, with offices in Australia. We serve clients globally across all time zones with cloud infrastructure deployed worldwide.